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Frequent Asked Questions - General Information

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ABC Safetymart is offering free ground shipping over $500.00 on most of our products. This special applies to all products except gloves, rainsuits, and Gatorade due to the extreme weight of these items.

Your online resource for safety information, safety tips, and other safety resources.
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 General Information   Ordering Information   Overview   Shipping Information   Using The Website 

  Who is ABC Safetymart?  
  What guarantee(s) do I have?  
  Is the online ordering secure?  
  Will my personal/business information be private?  
  Who can I contact if there is a problem?  
  How much do I have to order for it to be freight paid?  
  How do I contact the purchasing department concerning new products and services?  
  How can my company apply for credit terms?  

Who is ABC Safetymart?

ABC Safetymart has been in the industrial safety supply company for the past 15 years. We are a family owned business with our roots based in the oil and gas industry. Based in the small town of Brownwood Texas, we have been making sales calls throughout the Texas and New Mexico region. While we concentrate on resellers, business, and industry, we also provide our safety products to working and sporting individuals.
About 4 years ago, we began developing our web site. We are proud of the work we have done on the Internet. Almost each and every week, we make some sort of adjustment. It is our goal to have the best safety supply site, with the best shipping and delivery in the business. Our main purpose is to provide our customers with today's most popular safety products. The whole idea is to protect the working-man with safety gear that is comfortable, safe, and stylish.
One thing we pride ourselves upon is customer service. We may not be the largest supply company in the business, but we try to be the most flexible to your needs. All of our team will do whatever it takes to fulfill your expectations. In addition, you can pick up the phone (1-800-646-5346 Toll Free) and talk to a real person.
Again thank you for visiting our web site and our team. If there is anything we can help you with, please just contact us in any way.

What guarantee(s) do I have?

On-line 100% Guarantee:

  1. ABC Safetymart will quickly replace, refund, or exchange any products with poor quality or workmanship (Not including normal wear and tear of the item after usage)
  2. ABC Safetymart will quickly replace, refund, or exchange any unused product that does not meet your expectations.
  3. ABC Safetymart will quickly provide any exchanges free of shipping; however, we request a return of the product (if possible). We will provide a free gift for your inconvenience.
  4. ABC Safetymart will not divulge any of your personal information to other marketers.
  5. Any other problems with your order, please just contact us and we'll do our best to fix it.

Once again, thank you from all of us at ABC Safetymart. We look forward to supplying your safety needs.

Gary Brownlee
fax 1-325-646-3790

Is the online ordering secure?

Absolutely!!! When you begin the order process, the site opens up in an encrypted order form. You should see a small padlock in the bottom right corner of your browser. Your credit card number is encrypted and split so that neither the shopping cart company nor us receives the complete number. We have to enter another secure site for the remainder of the number. If you are prevented from ordering online, you may contact us at 1-800-646-5346 or use our e-mail to place an order. DO NOT email us your credit card number. While our web site is secure, email is not secure.

In addition, all your credit card information is kept out of our data base for extra security. We just want to make sure that all of our customers can trust us with their important information.

Will my personal/business information be private?

Absolutely!!! We know how intrusive some other websites can be. We will not distribute any personal information including credit card info, personal buying habits, and of course e-mail addresses. In addition, you do not have to register to use the site. That is what many e-commerce sites will do so they can market your e-mail address. Rest assured, we will keep your information private.

Who can I contact if there is a problem?

If there is a problem that we can help with, please just send us an e-mail or give one of us a call. All out contact information is below.

Gary Brownlee / President
fax 1-325-646-3790

When is the sales department open for calls?

The sales department is open from 8:30 to 5:30 Monday through Friday for your sales calls. In addition, we generally have someone at the office on Saturday morning and afternoon. If you need immediate attention please just leave a message, or drop us an e-mail. We monitor them throughout the weekend.

How much do I have to order for it to be freight paid?

That's a good question. Generally all orders on the Internet site over $500 are freight paid. This does not include glove orders, powder drink, and rain suits. Basically, these products are very heavy and difficult to ship. These products are freight paid at $1500. We are flexible with mixed orders and will do what we can to keep the shipping costs down. The good news is that Internet orders are tax free outside of our home state of Texas, which more or less covers the cost of the freight.

How do I contact the purchasing department concerning new products and services?

If you are a prospective vendor, please send us your information by e-mail or snail mail first. Our first priority is taking care of our customers, so calling may not be effective. All information will be examined, and we'll follow up with items that interest us.

How can my company apply for credit terms?

There are a couple of ways to apply for credit. The simplest way may be to apply online with our secure server. It a simple one page online credit application form at this link. . Also, at this link we have a print out version that can be sent in for a quick approval. Of course you can also give us a call, or just send the purchase order. Generally, we can approve and send the order in the same day.

Our credit terms are the standard 30 day terms. At this time, we can only accept terms on companies inside the United States unless otherwise approved.

 General Information   Ordering Information   Overview   Shipping Information   Using The Website 

800-646-5346 Toll Free